TSHIRTSW — operated by Thirapns LLC — Effective Date: July 9, 2026
We want you to love what you ordered. If you are not satisfied with your purchase, you may request a return within 30 days of the delivery date shown on your tracking information. Requests made after 30 days will not be eligible for a return.
To be eligible for a return, items must be:
Because our products are custom made-to-order, we are unable to accept returns for reasons of size or color preference unless the item is defective or was shipped in error. Please review our sizing information carefully before ordering.
Approved returns are refunded in the form of a fixed-value store discount code of 60% of the total refundable value, issued to the email address associated with your order. This discount code can be applied toward any future purchase on tshirtsw.com and does not expire for 12 months from the date of issue.
Refunds are not issued to your original payment method, as a cash/card refund. By placing an order, you acknowledge and agree to this store-credit refund policy.
Discount codes are typically issued within 5–7 business days of us receiving and inspecting your returned item.
If you receive an item that is damaged, defective, or different from what you ordered, please contact us within 30 days of delivery at store@tshirtsw.com with your order number and a photo of the issue. In these cases, we will offer a discount code refund, at your preference, and we will not require you to ship the item back at your own expense unless otherwise arranged.
To begin a return, email store@tshirtsw.com with your order number, the item(s) you’d like to return, and the reason for the return. We will provide return instructions, including the return address, once your request is reviewed and approved.
Unless the return is due to our error (damaged, defective, or incorrect item), the customer is responsible for return shipping costs. We recommend using a trackable shipping method, as we cannot issue a discount code for items that are not received.
Because production begins shortly after an order is placed, cancellation requests can not be made.
For any questions about returns or refunds, reach out to: